If you are located in Canada, you may have rights regarding your personal information under the Personal Information Protection and Electronic Documents Act (PIPEDA) and, in Quebec, Law 25. Please use the options below to exercise your rights.


Access or download my data

You can request access to the personal information we hold about you, including account details and order history. Where applicable (for example, under Quebec's Law 25), you may also request a copy of your computerized personal information in a portable format.

Response time: We will respond within 30 days (or as otherwise permitted by applicable law).


Correct my information

If you believe the personal information we hold about you is inaccurate or incomplete, you can request a correction.


Delete my data

You can request deletion of personal information associated with your account.

Important: This request is subject to certain exceptions. For example, we may retain information where required for legal, security, or tax reporting purposes.


Your privacy choice

Manage Your Privacy Choices Depending on your location, you may have the right to opt out of the sale of your personal info, withdraw consent for tracking, or customize your cookie preferences.


Privacy contact

If you have questions about your privacy rights, please contact:

Email: wes.pritt@brnp.com

Address: P.O. Box 3156, , 24015 Roanoke, Virginia, United States


Complaints

If you believe your privacy rights have been violated, you may file a complaint with the Office of the Privacy Commissioner of Canada (OPC) or, in Quebec, the Commission d'accès à l'information (CAI).

Why Shop with ChimeTime.com?

60 days satisfaction guaranteed
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100% Satisfaction Guarantee

We provide a 60-day money back guarantee on every product we sell. We want you to be completely happy with your purchase!

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Excellent Customer Care

Since our company began in 1998, customer care has been our number one priority.

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Free Shipping on Orders Over $95 in the Contiguous U.S.

Any order over $95 to a single shipping address qualifies for free shipping in the contiguous United States.

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We Specialize in Wind Chimes

Our staff’s passion for wind chimes and related accessories ensures that our customers receive useful and knowledgeable assistance.

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Support Small Business

We are a small, yet well-established family-owned company located in Roanoke, VA. We strive to provide good jobs and benefits to our staff as well as be a supportive member of our community.

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Low Prices

Our prices are low, fair, and competitive. If you find our products for less elsewhere, please contact us.

"At ChimeTime, we know and love wind chimes and related products. Our staff's passion and hands-on product knowledge exceeds that of many retailers.

As small, family-owned company, we sincerely ask for your business and hope you'll give us the opportunity to serve you."

- The Staff at ChimeTime