Cancel or Change an Order
How Do I Cancel or Change My Order?
If you need to cancel or change your order, it is important to notify us immediately. Orders are often packed outside of customer service hours, such as overnight or on weekends. If during our normal phone hours, please call us. If outside our normal phone hours, please send an email as emails are sometimes checked outside of phone hours. If you haven't received a reply prior to our phone hours reopening, please call us as soon as possible. If your order has already been packed before we learn of your request, our normal return policy will apply.Why Shop with ChimeTime.com?
![60 days satisfaction guaranteed](http://chimetime.com/cdn/shop/files/60-day-satisfaction-guarantee_1.png?v=1708968763)
"At ChimeTime, we know and love wind chimes and related products. Our staff's passion and hands-on product knowledge exceeds that of many retailers.
As small, family-owned company, we sincerely ask for your business and hope you'll give us the opportunity to serve you."
- The Staff at ChimeTime