Every Product Includes Our 60-Day Satisfaction Guarantee!

We want every customer happy with their purchase. That is why every product includes our 60-Day Satisfaction Guarantee. If for any reason you are not satisfied with the products you purchased, simply return it within 60 days of receipt and we'll gladly refund the cost of the product or exchange it. Should your product develop a problem within the first 60 days, we will either send a replacement or coordinate with the manufacturer to have your product replaced.

In addition, every product we carry includes a manufacturer's warranty. Should you experience any problems within the warranty period, the manufacturer will be able to provide exchanges or do repair work as needed. The manufacturers we work with are known for providing quality customer service. Please contact us should you experience anything less.

Our company is family owned and operated and was built from the ground up over many years with hard work and commitment. We take personally the experience each customer has with our company and work to provide a personal touch and level of service that has become increasingly uncommon in recent years. We do our best to provide the best experience possible for every customer.

Why Shop with ChimeTime.com?

60 days satisfaction guaranteed

100% Satisfaction Guarantee

We provide a 60-day money back guarantee on every product we sell. We want you to be completely happy with your purchase!

Excellent Customer Care

Since our company began in 1998, customer care has been our number one priority.

Free Shipping on Orders Over $50 in the Contiguous U.S.

Any order over $50 to a single shipping address qualifies for free shipping in the contiguous United States.

We Specialize in Wind Chimes

Our staff’s passion for wind chimes and related accessories ensures that our customers receive useful and knowledgeable assistance.

Support Small Business

We are a small, yet well-established family-owned company located in Roanoke, VA. We strive to provide good jobs and benefits to our staff as well as be a supportive member of our community.

Low Prices

Our prices are low, fair, and competitive. If you find our products for less elsewhere, please contact us.

"At ChimeTime, we know and love wind chimes and related products. Our staff's passion and hands-on product knowledge exceeds that of many retailers.

As small, family-owned company, we sincerely ask for your business and hope you'll give us the opportunity to serve you."

- The Staff at ChimeTime