We respect your privacy. Depending on your location, you may have specific rights regarding your personal information under applicable local privacy laws. Please use the options below to submit a request. We will review and respond in accordance with the laws applicable to your region.

How we process your request When you submit a request through this page, our compliance provider (Consentmo) processes your email address and technical information (such as IP address) only to verify and fulfill your request, prevent misuse, and keep records of compliance. For more details, see Consentmo's Data Processing Policy.

Security note: To protect your privacy, we may need to verify your identity before fulfilling certain requests.


Access or download my data

You can request a copy of the personal information we hold about you, including account details and order history. Where available, we will provide this data in a commonly used electronic format.

Response time: We will respond in accordance with the time frames set by the laws applicable to your region.


Correct my information

If you believe the personal information we hold about you is inaccurate or incomplete, you can request a correction.


Delete my data

You can request deletion of your personal information associated with our store.

⚠ Important: We may retain certain information where required by law or for legitimate purposes (for example, tax records, security, fraud prevention, or transaction records).


Your privacy choice

Manage Your Privacy Choices Depending on your location, you may have the right to opt out of the sale of your personal info, withdraw consent for tracking, or customize your cookie preferences.


Other requests & questions

If you would like to submit another type of request (such as an objection to processing or specific consent questions), please contact us so we can assist you.

Email: wes.pritt@brnp.com


Contact information

For questions about your privacy rights or this page, please contact:

Email: wes.pritt@brnp.com

Address: P.O. Box 3156, , 24015 Roanoke, Virginia, United States


Complaints

If you believe we have not adequately addressed your concerns, you may have the right to lodge a complaint with your local data protection authority.

Why Shop with ChimeTime.com?

60 days satisfaction guaranteed
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100% Satisfaction Guarantee

We provide a 60-day money back guarantee on every product we sell. We want you to be completely happy with your purchase!

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Excellent Customer Care

Since our company began in 1998, customer care has been our number one priority.

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Free Shipping on Orders Over $95 in the Contiguous U.S.

Any order over $95 to a single shipping address qualifies for free shipping in the contiguous United States.

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We Specialize in Wind Chimes

Our staff’s passion for wind chimes and related accessories ensures that our customers receive useful and knowledgeable assistance.

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Support Small Business

We are a small, yet well-established family-owned company located in Roanoke, VA. We strive to provide good jobs and benefits to our staff as well as be a supportive member of our community.

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Low Prices

Our prices are low, fair, and competitive. If you find our products for less elsewhere, please contact us.

"At ChimeTime, we know and love wind chimes and related products. Our staff's passion and hands-on product knowledge exceeds that of many retailers.

As small, family-owned company, we sincerely ask for your business and hope you'll give us the opportunity to serve you."

- The Staff at ChimeTime