Contact Us
Order Cancellations or Modifications:
If you need to modify or cancel an order, please click here for important information.
Product Technical Support:
Click here if you wish to contact a product manufacturer for assistance or warranty support for a product. We are unable to provide support for items that were not purchased from ChimeTime.
Product Returns:
Click here if you wish to return a product. Most returns can be handled without contacting us first.
Sales & Customer Service:
Customer Service Hours: Monday-Thursday, 10:00 AM - 4:30 PM ET
Email:
>> Please note our customer service hours above. We typically respond to emails within one business day. Please contact us by phone if you haven't received a response within two business days. Occasionally our reply may be delivered to a SPAM or junk folder.
If you prefer not to use the above form, you may email us directly at:
Sales Inquiries: [email protected]
Customer Service: [email protected]
Telephone:
>> Telephone Hours: Monday-Thursday, 10:00 AM - 4:30 PM ET
Sales & Customer Service: 877-992-2270
Order Changes or Cancellations: If you need to modify or cancel an order, please click here for important information.
Product Support: Please note that we are unable to provide assistance for items that were not purchased from ChimeTime. If you need support for such an item, click here for product manufacturer telephone numbers.
Mailing Address & Fax
Fax: 540-777-2507
Mailing Address:
ChimeTime
P.O. Box 3156
Roanoke, VA 24015-3156
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