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Contact Us

Order Cancellations or Modifications:

If you need to modify or cancel an order, please click here for important information.

Product Technical Support:

Click here if you wish to contact a product manufacturer for assistance or warranty support for a product. We are unable to provide support for items that were not purchased from ChimeTime.

Product Returns:

Click here if you wish to return a product. Most returns can be handled without contacting us first.

Sales & Customer Service:

Customer Service Hours: Monday-Thursday, 10:00 AM - 4:30 PM ET

We will be closed July 1st through July 4th in recognition of Independence Day

Email:

>> Please note our customer service hours above. We typically respond to emails within one business day. Please contact us by phone if you haven't received a response within two business days. Occasionally our reply may be delivered to a SPAM or junk folder.


>> Please double check your email address for accuracy.

If you prefer not to use the above form, you may email us directly at:

Sales Inquiries: sales@chimetime.com

Customer Service: support@chimetime.com


Telephone:

>> Telephone Hours: Monday-Thursday, 10:00 AM - 4:30 PM ET

Sales & Customer Service: 877-992-2270

Order Changes or Cancellations: If you need to modify or cancel an order, please click here for important information.

Product Support: Please note that we are unable to provide assistance for items that were not purchased from ChimeTime. If you need support for such an item, click here for product manufacturer telephone numbers.


Mailing Address & Fax

Fax: 540-777-2507

Mailing Address:

ChimeTime
P.O. Box 3156
Roanoke, VA 24015-3156

Why Shop with ChimeTime.com? 60 Day Guarantee
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