My product is less than 60 days old and I am having problems, what should I do?

If your product is less than 60 days old and you are having problems, please contact us with details of the problem and we'll get you taken care of right away.

My product is over 60 days old and I am having problems, what should I do?

If you are having problems or the product proves to be defective after 60 days of the original invoice date, the terms of the manufacturer's warranty will apply, and you will need to contact them directly. There may be instances when the manufacturer, once they have been contacted, will ask that we help in the replacement process. If this is the case, we will assist you and the manufacturer with the return process, however it will be necessary for you to contact the manufacturer first.

Your satisfaction is very important to us. If you receive anything less than satisfaction while working with a product manufacturer, please let us know.

Product Manufacturer Contact Information

Arabesque Wind Chimes
888-978-0001
Arabesque Wind Chimes Support Website

Arias Wind Chimes
888-978-0001
Arias Wind Chimes Support Website

Corinthian Bells Wind Chimes
888-978-0001
Corinthian Bells Wind Chimes Support Website

Festival Wind Chimes
888-978-0001
Festival Wind Chimes Support Website

Gentle Spirits Wind Chimes
888-978-0001
Gentle Spirits Wind Chimes Support Website

In Loving Memory Wind Chimes
888-978-0001
In Loving Memory Wind Chimes Support Website

Music of the Spheres
888-324-4637
Email Music of the Spheres Support

Shenandoah Melodies Wind Chimes
888-978-0001
Shenandoah Melodies Wind Chimes Support Website

Wind River Chimes (F.K.A. QMT Windchimes)
888-978-0001
Wind River Chimes Support Website

Woodstock Chimes
800-950-2754
Woodstock Chimes Support Website

Why Shop with ChimeTime.com?

60 days satisfaction guaranteed

100% Satisfaction Guarantee

We provide a 60-day money back guarantee on every product we sell. We want you to be completely happy with your purchase!

Excellent Customer Care

Since our company began in 1998, customer care has been our number one priority.

Free Shipping on Orders Over $50 in the Contiguous U.S.

Any order over $50 to a single shipping address qualifies for free shipping in the contiguous United States.

We Specialize in Wind Chimes

Our staff’s passion for wind chimes and related accessories ensures that our customers receive useful and knowledgeable assistance.

Support Small Business

We are a small, yet well-established family-owned company located in Roanoke, VA. We strive to provide good jobs and benefits to our staff as well as be a supportive member of our community.

Low Prices

Our prices are low, fair, and competitive. If you find our products for less elsewhere, please contact us.

"At ChimeTime, we know and love wind chimes and related products. Our staff's passion and hands-on product knowledge exceeds that of many retailers.

As small, family-owned company, we sincerely ask for your business and hope you'll give us the opportunity to serve you."

- The Staff at ChimeTime