Technical Support

My product is less than 60 days old and I am having problems, what should I do?

If your product is less than 60 days old and you are having problems, please send an email to support@chimetime.com with details of the problem and we'll get you taken care of right away.

My product is over 60 days old and I am having problems, what should I do?

If you are having problems or the product proves to be defective after 60 days of the original invoice date, the terms of the manufacturer's warranty will apply and you will need to contact them directly. There may be instances when the manufacturer, once they have been contacted, will ask that we help in the replacement process. If this is the case, we will assist you and the manufacturer with the return process, however it will be necessary for you to contact the manufacturer first.

Your satisfaction is very important to us. If you receive anything less than satisfaction while working with a product manufacturer, please let us know.

Product Manufacturer Contact Information

Arabesque Windchimes
800-345-2530
Arabesque Windchimes Support Web Site | Email Arabesque Support

Arias Windchimes
800-345-2530
Arias Windchimes Support Web Site | Email Arias Support

Cohasset Gifts & Garden
800-668-0247
Cohasset Support Web Site | Email Cohasset Support

Corinthian Bells Windchimes
800-345-2530
Corinthian Bells Windchimes Support Web Site | Email Corinthian Bells Support

Gentle Spirits Windchimes
800-345-2530
Gentle Spirits Windchimes Support Web Site | Email Gentle Spirits Support

Gift Essentials
800-288-0029
Gift Essentials Support Web Site | Email Gift Essentials Support

In Loving Memory Windchimes
800-345-2530
In Loving Memory Windchimes Support Web Site | Email In Loving Memory Support

Kromatix Windchimes
800-345-2530
Kromatix Windchimes Support Web Site | Email Kromatix Support

Music of the Spheres
512-385-0340 (not toll-free)
Email Music of the Spheres Support

QMT Windchimes
800-345-2530
QMT Windchimes Support Web Site | Email QMT Support

Rivers Edge Products
888-326-6200
Rivers Edge Products Support Web Site | Email Rivers Edge Products Support

Shenandoah Melodies Windchimes
800-345-2530
Shenandoah Melodies Windchimes Support Web Site | Email Shenandoah Melodies Support

Sunset Vista Designs
800-203-4480
Sunset Vista Designs Support Web Site | Email Sunset Vista Designs Support

Weatherland Windchimes
800-345-2530
Weatherland Windchimes Support Web Site | Email Weatherland Support

Woodstock Chimes
800-950-2754
Woodstock Chimes Support Web Site | Email Woodstock Chimes Support

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